Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has an advantage. Play only with money you can afford to lose, and never gamble beyond your means.

Age Verification

You must be at least 18 years of age or the legal gambling age in your jurisdiction to access and use online pokies and casino services in New Zealand. It is illegal for anyone under the legal age to gamble. Licensed operators are required to verify your age before allowing you to play.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

Self-Help Tools & Safer Gaming Features

Most reputable online casinos offer tools to help you maintain control of your gaming:

Use these tools proactively to maintain responsible gaming habits.

Support Organizations & Resources

If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:

New Zealand

International Resources

If You Need Help

Problem gambling can affect anyone, regardless of background or circumstances. Seeking help is a sign of strength, not weakness.

If you or someone you know is struggling with problem gambling, please reach out to the Gambling Helpline NZ on 0800 654 655 or text 8393. Support is free, confidential, and available 24 hours a day, 7 days a week.

Remember: it's never too late to ask for help, and recovery is possible.